Unfortunately, no. We discussed our shipping policy a lot in the early days and decided pretty quickly that we didn't feel good about shipping lightweight cardboard long distances, worsening our carbon footprint. Our vision for Boba&Vespa is to make it successful here in North America and then expand into other countries where the demand is strong enough for us to set up shop there. We will make our products wherever we sell them. When we can find a partner or open an office internationally, we will do so and make plastic free pet products in those countries, creating local jobs that serve local markets. We have had a lot of interest from all over the globe. We look forward to reducing plastic paw prints everywhere.
Currently, Water Gems will ship in 4-8 weeks after order. The Water Gem was just funded on Kickstarter and the production run is in the works. After this initial run, the lead time will be reduced dramatically. We will update shipping times as soon as possible.
We ship everything 100% plastic free. All of our shipping materials are 100% recyclable and compostable.
In an effort to keep our carbon footprint as small as possible, we do not accept returns or exchanges. Waste and emissions created by online returns are really bad for the environment. When you factor in the fuel and raw material for the product and packaging, it just doesn’t make sense to ship things back and forth across the country. We want you to have a pawsome Boba&Vespa experience. If you are unhappy for any reason, reach out to us here and we will do our best to make you happy.
Boba and Vespa are the names of co-founder Chia’s two furry children and a major inspiration behind the brand. Naming the company after them seemed like one of the best ways to keep the mission of the brand in focus at all times.
Yes! We are currently working on plastic free waste bags, chew toys, teasers, food containers and more. Our goal is to eliminate plastic in the pet industry one product at a time.